This page sets out how Surrey Vehicle Graphics collects, uses and protects any information provided through this website.
Who we are
Surrey Vehicle Graphics is a vehicle graphics and signwriting business serving Surrey and surrounding areas.
If you have any questions about this privacy policy or how we handle your information, please contact:
Surrey Vehicle Graphics
Phone: 01306 259380
Email: info@surreyvehiclegraphics.co.uk
What information we collect
We may collect and process the following information:
- your name
- your phone number
- your email address
- your business name
- your address, if needed for quoting or fitting
- details you send to us through contact forms, email or phone enquiries
- website usage information, where relevant
How we use your information
We use your information to:
- respond to enquiries
- provide quotations
- arrange appointments, site visits or fitting work
- carry out our services
- keep business records
- improve our website and customer service
Lawful basis for using your data
We generally use your personal data because:
- it is necessary to respond to your request or take steps before entering into a contract with you
- it is necessary for our legitimate business interests, such as managing enquiries and improving our services
- in some cases, because you have given consent
Who we share your information with
We do not sell your personal data.
We may share your information with trusted service providers where necessary to run our business, such as:
- website hosting providers
- email providers
- analytics providers
- payment or invoicing providers
- subcontractors or suppliers, where necessary to complete your job
We only share information where it is genuinely needed.
How long we keep your information
We keep personal data only for as long as necessary for the purpose it was collected, including for business, tax and record-keeping requirements.
If you contact us for a quote but do not become a customer, we may keep your enquiry details for a reasonable period in case you come back to us.
Your rights
You may have the right to:
- request access to your personal data
- ask us to correct inaccurate data
- ask us to erase your data in some circumstances
- object to certain uses of your data
- ask us to restrict how we use your data
- withdraw consent where consent is the basis for processing
To exercise any of these rights, contact us using the details above.
Complaints
If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO).
Cookies
Our website may use cookies and similar technologies. Please see our Cookie Policy for more information.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page.